Outsys provides specialist offshore NDIS, accounting, and back-office support to Australian businesses – all within a single ISO 27001:2022-aligned security framework, with 99%+ proven accuracy and a team trained to Australian standards.
Outsys is an Australian offshore BPO company providing specialist NDIS invoice processing, accounting and bookkeeping support, and secure back-office operations to NDIS plan managers, NDIS providers, accounting firms, and Australian businesses. All three service areas operate under the same ISO 27001:2022-aligned security framework, Australian Privacy Principles compliance, and 99%+ accuracy quality standard.
Specialist offshore NDIS invoice processing, claims reconciliation, and compliance management for Australian plan managers and NDIS providers — by a team with over six years of dedicated NDIS experience.
Services included
Dedicated NDIS billing & compliance expertise
International standard for information security management — applied to all data handling
KPI-tracked and reported every engagement
Continuously updated as NDIS guidelines change
Specialist offshore accounting and bookkeeping support for Australian accounting firms and bookkeepers – trained to ATO standards, Xero and MYOB compatible, with 12+ years of Australian accounting experience.
Services included
Trained to ATO requirements & Australian standards
International standard for information security management — applied to all data handling
Works within your existing systems
KPI-tracked and reported to your practice
Reliable, compliant, high-volume back-office processing — so your Australian team can focus on the work that actually grows your business, not the volume processing that currently consumes their day.
Services included
International standard for information security management — applied to all data handling
KPI-tracked and reported to your practice
Adjust volume up or down as business needs change
Compliant operations in Dhaka delivery centre
We go deep in two sectors – NDIS and Australian accounting – and serve the broader operational needs of Australian businesses where volume, compliance, and data security matter.
If your invoice volume is outpacing your team and you can’t afford another Australian hire at NDIS management fee margins — our NDIS-trained processing team is what plan managers and providers across Australia are using to close the gap.
If your qualified accountants are spending tax season on data entry instead of advisory work – and the numbers don’t justify another Australian hire – our accounting support team gives you specialist processing capacity without the overhead.
If your operational volume is outpacing your team’s capacity and the cost of expanding Australian headcount is compressing your margin – our back-office operations support provides scalable offshore processing capacity without the fixed employment costs.
Every Outsys service – NDIS invoice processing, accounting support, and back-office operations – operates under the same ISO 27001:2022-aligned security framework and Australian Privacy Principles compliance. This is not a service-by-service security question; it is a structural answer that applies to every engagement across every service line.
Protecting client data is our highest priority. Our systems and processes have been reviewed by enterprise-level organisations. We are happy to provide full security documentation for your review before you make any decision – mention it in your initial enquiry.
The same four-layer quality framework applies to every service line. Quality is not assumed after onboarding — it is tracked, audited, and continuously improved.
Measurable performance reports aligned to your specific volume and accuracy goals — task completion rates, processing accuracy, and throughput. Delivered regularly to every client across every service.
Structured accuracy audits verify that all tasks meet business guidelines and compliance standards. Audits are documented, reviewed, and used to trigger corrective action where needed.
Client feedback is monitored systematically to identify improvement areas, record insights, and schedule targeted training sessions — ensuring quality doesn’t drift over the life of an engagement.
Every engagement operates on a continuous improvement loop — issues are caught at the audit stage, corrected through targeted training, and verified in subsequent KPI reporting cycles.
Whether you’re a plan manager with an invoice backlog, an accounting firm hitting capacity at tax time, or a growing business with high-volume processing work — send us an enquiry and we’ll come back to you within one business day with a clear picture of what the right engagement looks like.
